With the FAA’s U.S. Agent for Service rule now in full effect, numerous websites have emerged offering this service. Unfortunately, not all are created equal. Choosing an unreliable or illegitimate provider can be as dangerous as having no agent at all. This guide will empower you to make a safe, informed choice.

(This article is a detailed segment of our Ultimate Guide to the FAA U.S. Agent for Service Requirement. For a complete overview of the rule, we recommend reading the full guide.

This is the most important sign of legitimacy. An anonymous website is a major red flag. A professional service is operated by a real, registered business entity within the United States, which provides accountability and ensures they are subject to U.S. law.

• What to look for: An “About Us” page or footer that clearly states the name of the operating company.
• Example: faausagentforservice.com is proudly operated by Ez Aviation LLC, a registered U.S. company. This provides our clients with confidence in our stability and long-term commitment.

A legitimate service is more than just a mailing address; it’s a technology service.

• What to look for:
  • A secure website with SSL encryption (look for https:// and the padlock icon in your browser).
  • A clear description of a user portal where you can access your documents 24/7.
  • A secure, modern payment system that protects your financial data.
• Red Flag: A basic site that only has a simple contact form and asks for payment via an unsecured method.

Trustworthy companies are upfront about their costs and terms.

• What to look for: A clear “Pricing” page with no hidden fees. Easily accessible “Terms of Service” and “Privacy Policy” pages.
• Red Flag: Vague pricing, promises of “free” service with hidden conditions, or no legal policies posted on the site.

When you have a question about a critical FAA document, you need answers.

• What to look for: A dedicated “Contact Us” page with multiple ways to get in touch, including an email address and modern, real-time tools like WhatsApp for international users.
• Red Flag: Only a single, generic contact form and no other way to reach the company.

A company that is serious about FAA compliance will demonstrate its expertise.

• What to look for: A well-written, professional website with informative content, like the article you are reading now. The content should be accurate and helpful.
• Red Flag: A site filled with spelling and grammar errors, or vague, unhelpful content copied from other sources.

Your FAA certificates are invaluable. Don’t risk them by choosing an unverified or unprofessional agent service. By using this checklist, you can confidently select a provider that will protect your interests and ensure your compliance for years to come.

Disclaimer: This article provides general information and is not a substitute for legal advice. Consult with an aviation law professional for advice on your specific situation. FAA AC 3-1 and 14 CFR Part 3 Subpart C